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Coronavirus Response

Our Coronavirus Response

message from ceo

体育比赛投注appour top priority has and always will be the health and safety of our employees, customers, partners and the communities in which we operate. in these unprecedented times, we are deeply focused on ensuring the well-being of our people, while continuing to meet the needs of our customers. our operations remain strong as we continue to deliver the creative solutions that you have come to expect of iff.

体育比赛投注appas the covid-19 situation continues to evolve, we want to assure you that iff is continuing to modify the ways we work and communicate to best position the organization through the pandemic. we can only accomplish this by ensuring that we are treating our employees with the utmost care. as such, we are actively monitoring the evolving situation and have instituted a number of policies across the organization to protect our team, while minimizing the risk of disruption to our business. this includes implementing a region-specific phased reopening approach that aligns with global guidelines set forth by the who, cdc and federal and local health officials.

体育比赛投注appwe are continuing to enforce strict safety measures and update internal protocols, which include return-to-work policies, prohibiting group gatherings and restricting unnecessary travel. in addition, we are continuing to reinforce our thorough sterilization protocols across all our manufacturing and creative facilities. at this time, unless an individual’s presence is critical to business continuity and pre-approval from regional management is received, outside visitors remain restricted from all iff sites.

we remain focused on the foundational principles that guide this process: ensuring our employees’ safety and well-being; minimizing risk to our essential workers and business operations; and maintaining effective collaboration to meet customer expectations.

we are proud to partner with you and will continue to work alongside you throughout this evolving situation. should you have any questions, please do not hesitate to reach out to your company representative.

regards,

Andreas Fibig
Chairman and CEO
IFF

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体育比赛投注appwe are proud to partner with you and will continue to work alongside you throughout this situation. our global, regional and local teams are closely monitoring the latest developments and recommendations from world health organizations and are working around-the-clock to ensure we are doing what is best for our people and our business. here’s what you should know:

health & safety of our people

  • As the COVID-19 situation continues to evolve, we want to assure you that IFF has modified the ways we work to protect our colleagues and operate our business responsibly.
    • We have updated internal protocols, including a region-specific phased reopening approach, restricted visitor policy, increased sanitization efforts, while prohibiting group gatherings and restricting travel for our IFF colleagues.
    • For our essential creation, application and innovation professionals who require the resources only available on-site in our creative centers, we have taken a number of actions in line with social distancing principles to protect them and limit any potential exposure.
    • We have implemented thorough sterilization protocols across all of our manufacturing and creative center facilities and instituted policies and barriers that limit unnecessary contact with employees working at our facilities.
    • We continue to provide designated drop zones for materials being shared by our lab technicians and we continue to prioritize creative outlets for virtual communication within the pods.
    • At several of our facilities, we have made arrangements to protect our employees that commute on public transportation, and at some of our other facilities, we have arranged for dedicated vehicles to transport IFF employees.
    • We have implemented return-to-work guidelines as restrictions are lifted and the WHO, CDC and local health organizations deem it acceptable.
  • We continue to evaluate our existing protocols in accordance with the latest recommendations from global health organizations and relevant local authorities to ensure our organization is doing its part to manage the situation.
  • This has been an evolving process that has presented numerous challenges that businesses, including our own, have not faced before. Our colleagues around the globe are working hard to make sure we are doing what’s best for our people and our business.

commitment to our customers

  • We continue to proactively review our resiliency plan to address the COVID-19 developments and are coordinating our response with federal and local health and governmental entities around the world.
  • We are confident that the policies we have instituted across the organization are protecting the health and safety of our team, while minimizing the risk of disruption to our business. We have taken steps to limit the number of employees working at each site and have separated our employees into teams to limit risk. In addition, we have implemented additional sanitation procedures and protective measures across all our facilities.
  • Our internal policies remain flexible to ensure that we can enforce stricter measures if regional conditions require increased action.
Customer Support

体育比赛投注app providing for our communities

  • IFF is committed to doing our part for those who are fighting to protect our communities. Even in the midst of increased demand and a challenging operating environment, our teams have mobilized to support frontline healthcare workers and first responders across the global IFF network.

体育比赛投注app statement on supply chain

  • Given the important and dramatic steps being taken by governments around the world, there remains the possibility that increased actions may affect additional operations globally. We are closely monitoring the situation and will reach out should we expect any disruption in service to our customers.

体育比赛投注app essential business designation

  • IFF maintains a unique role in creating critical solutions for some of the world’s most important consumer products manufacturers, including food and beverage as well as vital disinfection and sanitation supplies.
  • While we have seen tremendous progress and secured essential designation to manufacture products in many of the regions across our network, some regions remain under government restrictions. As such, we continue to actively work with authorities around the world to ensure that IFF can operate uninterrupted.
  • These permissions grant IFF the ability to continue operations with a limited number of employees, while allowing our company to proceed with transportation activities necessary to bring our products to our customers.

phased return-to-work approach

  • IFF’s region-specific return-to-work approach groups our teams into several tiers to promote an orderly and phased return for those who have been working from home. Employees have been placed in a tier that correlates with how necessary and productive it is to perform their role on-site.
  • The RTW approach is guided by three main principles:
    • Ensuring our employees’ safety and well-being;
    • Minimizing risk to our essential workers and business operations; and
    • Maintaining effective collaboration to meet customer expectations.
  • Each IFF site has or will pass through four phases in the re-opening process.
    • In Phases One through Three, IFF employees return to our sites, while working in rotating schedules. Temperature screenings are required upon entry, and social distancing is still encouraged. In Phase Three the location can consider additional in-person meetings and potential visitors on site.
    • Phase Four is considered the “new normal”, where no government restrictions remain, and the majority of employees have returned to work.
  • Regardless of a location’s operational and/or occupancy status, protective measures will continue until all virus-related restrictions in the region are lifted.
  • Our internal policies remain flexible to ensure that we can enforce stricter measures if regional conditions require increased action.
  • While each location has specific needs and requires a unique timeline, our mandatory site guidelines are meant to establish a critical framework across our IFF network, including complete sanitization of the entire worksite; encouraging employees to bring meals from home to limit travel off-site; wearing masks upon entering and leaving the building and when social distancing is not possible; and temperature screenings of all individuals entering a building, where permitted and appropriate.

体育比赛投注app crisis task force

  • Our global, regional and local crisis teams are working around-the-clock to do what is best for our people and our business. A core working group, including representatives from human resources, legal, communications, our business teams, and a larger global working group meets on a regular basis to ensure alignment from top to bottom across our functional teams. Our Executive Team is directly involved in critical decision making as well.
  • This team has and will continue evolve our protocols to be sure we are anticipating what is to come and keep all our stakeholders engaged through what could be an extended period of disruption worldwide.

体育比赛投注app visitor policy

  • We are continuing to prohibit or strongly discourage outside visitors at the majority of our offices and facilities. Visitors are only permitted on-site if critical to business continuity, pre-approval from regional management is received, and the visitor adheres to all screening and safety protocols. As government restrictions are lifted, we will consider allowing visitors on site.
  • Each location is instituting specific policies and protocols reflective of the situation in their respective geographies that include restrictions on visitors or adjustments to IFF employees’ work schedules. Do not hesitate to reach out to your IFF contact to better understand regional-specific visitor restrictions.
  • All permitted visitors are subject to the same restrictions placed on IFF employees. For example, neither employees nor visitors are permitted into any of our facilities for a quarantine period if they may have been exposed to the virus or feel sick. In addition, all visitors must follow the same safety protocols as our colleagues to help keep everyone safe and healthy.

体育比赛投注app faq

What steps has IFF taken to protect its employees and ensure continuity in the business?

  • IFF’s Crisis Management Team meets on a regular basis to determine appropriate plans and protocols ensure the company is positioned to best navigate the COVID-19 situation, while continuing to meet the demands of our customers.
  • Across the global IFF network, from our Creative Centers to our manufacturing facilities, we continue to take significant action to meet our objectives and operate our business responsibly.
  • In regions that remain under government restrictions, we are actively working with authorities around the world to secure essential business designation and ensure that IFF can operate uninterrupted. We have been operating with an essential designation for IFF’s operations to manufacture products in many regions around the world.
  • IFF has taken several measures to protect our people, including implementing a phased re-opening approach, enhancing disinfection and sanitation measures at our operational facilities and taking precautions to minimize contact among employees, as part of social distancing, by grouping our professionals into smaller pods and separating their work shifts.
  • We continue to evaluate our processes and site operations in real time as government regulations and guidance from health authorities are constantly evolving. We will reach out should we expect any disruption in service to our customers.

Can I continue to count on IFF to deliver innovative solutions? Should I expect any disruption in the way we do business together?

  • IFF is determined to continue delivering the leading solutions that our customers expect, while minimizing disruption to this critical supply chain and protecting the safety and well-being of our people.
  • As this COVID-19 situation continues to evolve, we are taking significant action to meet our objectives and operate our business responsibly.
  • Nearly all of our global creative centers and manufacturing facilities continue to operate.
  • As we closely monitor the latest developments and recommendations from health organizations around the world, we are working hard to maintain IFF’s critical role in the global consumer goods supply chain.
  • Our teams are working around the clock to ensure we are doing what is best for our people and business.

Is IFF still experiencing significant logistics constraints? Is IFF able to get its products to customers?

  • Disruption to the IFF supply chain has been mostly limited to the regions where the most significant government restrictions are in place, including India and Latin America.
  • In anticipation of potential limitations in logistics across certain regions, we are making appropriate adjustments so we can continue to deliver the level of service you expect from us.
  • We are closely monitoring the situation and will reach out should we expect any disruption in service to our customers.

Is IFF considered an “essential business” in the regions in which it operates? Are your manufacturing facilities still producing?

  • For over 130 years, IFF has been a proud leader in our field and a leading global manufacturer of flavors and fragrances used by the world’s most important consumer goods manufacturers and food retailers.
  • It is important that, in these challenging times, IFF continues to fulfill the demands of customers who rely on IFF’s ability to support the supply chain for essential products.
  • We are actively working with authorities around the world to ensure that IFF can operate uninterrupted. We have been operating with an essential designation for IFF’s operations to manufacture products in many regions around the world. These permissions allow IFF to continue operations with a limited number of employees, while permitting our company to proceed with transportation activities necessary to bring our products to our customers.

Does IFF continue to receive shipments from its suppliers?

  • Yes, and we are taking steps to minimize any disruptions on this segment of our supply chain.
  • In anticipation of potential limitations in logistics across certain regions, we have and will continue making appropriate adjustments so we can deliver the level of service you expect from us.

we thank you for your commitment and patience during this particularly challenging environment. we are here for you.

Contact us: Send us comments and questions here: coronavirus.response@edrsimmental.com

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